问题描述：安装oracle 11.2.0.4软件，在图形界面到达第二步时报错INS-30131 the work directory “/tmp” cannot be used,如下所示：
系统：centos 7.9

处理过程：
[root@leo-oel150:/tmp]# ll
total 204
-rw-r--r--.  1 root   root       1148 Jan  3 09:40 anaconda.log
drwxr-xr-x.  3  54321 oinstall   4096 Jan  3 10:17 CVU_11.2.0.4.0_oracle
drwxr-xr-x.  2  54321 oinstall      6 Jan  3 10:21 hsperfdata_oracle
drwxr-xr-x.  2 root   root         18 Jan  3 09:31 hsperfdata_root
-rw-r--r--.  1 root   root        415 Jan  3 09:40 ifcfg.log
-rwx------.  1 root   root        836 Jan  3 09:38 ks-script-MfNT7c
drwxr-xr-x.  2  54321 oinstall      6 Jan  3 10:05 logs
drwxr-x---  10 oracle oinstall    230 Jan  3 11:47 OraInstall2023-01-03_11-47-07AM
-rw-r--r--.  1 root   root          0 Jan  3 09:40 packaging.log
-rw-r--r--.  1 root   root          0 Jan  3 09:40 program.log
-rw-r--r--.  1 root   root          0 Jan  3 09:40 sensitive-info.log
-rw-r--r--.  1 root   root          0 Jan  3 09:40 storage.log
drwx------.  3 root   root         17 Jan  3 09:40 systemd-private-945f3a9b796c4307be1ca765e0201a82-bolt.service-sHTVM3
drwx------.  3 root   root         17 Jan  3 09:40 systemd-private-945f3a9b796c4307be1ca765e0201a82-colord.service-yKs8Cf
drwx------.  3 root   root         17 Jan  3 09:40 systemd-private-945f3a9b796c4307be1ca765e0201a82-cups.service-INMP2z
drwx------.  3 root   root         17 Jan  3 09:40 systemd-private-945f3a9b796c4307be1ca765e0201a82-rtkit-daemon.service-bZF40C
drwx------   3 root   root         17 Jan  3 11:05 systemd-private-a80f33f9c718443590fc888aa50ff944-bolt.service-dFGE8G
drwx------   3 root   root         17 Jan  3 11:05 systemd-private-a80f33f9c718443590fc888aa50ff944-colord.service-m8q6kD
drwx------   3 root   root         17 Jan  3 11:05 systemd-private-a80f33f9c718443590fc888aa50ff944-cups.service-caAZDa
drwx------   3 root   root         17 Jan  3 11:05 systemd-private-a80f33f9c718443590fc888aa50ff944-rtkit-daemon.service-hsy4yf
-rw-r--r--   1 oracle oinstall      2 Jan  3 11:24 test.sh
drwx------.  2 liujun liujun        6 Jan  3 09:49 tracker-extract-files.1000
drwx------   2 root   root          6 Jan  3 11:05 vmware-root_758-2957059184
drwx------.  2 root   root          6 Jan  3 09:48 vmware-root_774-2999002104
drwx------.  2 root   root          6 Jan  3 09:40 vmware-root_785-4282170929
-rw-------.  1 root   root          0 Jan  3 09:29 yum.log
-rw-------.  1 root   root     188176 Jan  3 09:50 yum_save_tx.2023-01-03.09-50.yWvsO1.yumtx
[root@leo-oel150:/tmp]# rm -rf *

说明：该场景中删除/tmp目录下的所有文件，此后安装无异常发生.