一、检查是否加了jackson依赖:
<dependency>
<groupId>com.fasterxml.jackson.core</groupId>
<artifactId>jackson-core</artifactId>
<version>2.14.1</version>
</dependency>
<dependency>
<groupId>com.fasterxml.jackson.core</groupId>
<artifactId>jackson-databind</artifactId>
<version>2.14.1</version>
</dependency>
<dependency>
<groupId>com.fasterxml.jackson.core</groupId>
<artifactId>jackson-annotations</artifactId>
<version>2.14.1</version>
</dependency>
二、是否通过xml或注解配置了如下bean:
<mvc:annotation-driven>
<mvc:message-converters>
<bean class="org.springframework.http.converter.StringHttpMessageConverter"/>
<bean class="org.springframework.http.converter.json.MappingJackson2HttpMessageConverter"/>
</mvc:message-converters>
</mvc:annotation-driven>